Diners on Orchard Rd order vegetables at waitress suggestion and pay S$72 for 1 plate – Mothership.SG

0

Follow us on Telegram for the latest updates: https://t.me/mothershipsg

A group of guests invited two of their colleagues to a farewell dinner at a restaurant on Orchard Road.

They ordered dim sum for a table of eight and paid a total of S$533.16 for the meal.

However, what shocked her was the price of S$72 for one of the dishes.

The dish in question was a plate of vegetables, listed on the receipt as “蒜蓉炒豆苗(大)” (or “dou miao fried with minced garlic (large)”).

One of the guests, Kay (not her real name), shared her experience mothership.

The S$72 dish 蒜蓉炒豆苗(大) (Dou Miao fried with minced garlic (large)). Photo provided by Kay.

Kay shared that she went to Paradise Teochew at Takashimaya Restaurant for the first time on November 2nd.

The group decided to order dim sum and decided to add some dishes from the a la carte menu.

For the noodle dish, they chose Teochew Seafood Mee Sua and also wanted to order a vegetable dish.

According to Kay, her waitress stepped in to recommend the dou miao, which wasn’t on the menu.

Kay recalls, “She suggested and said something like, ‘Today we have a dou miao dish, would you like to try it?'”

The group agreed to the waitress’ suggestion without asking the price.

No normal dou miao

When the dish arrived, the group realized it wasn’t your regular dou miao — which tends to have smaller shoots and leaves compared to what they were served.

Despite this, she recalls that the dish “tasted good” and lived up to her expectations.

Only then does the group realize that the dish cost S$72

“We didn’t check the receipt closely, so we just paid,” Kay said.

Since lunch was a treat for the two departing colleagues, the bill was split between the other six.

The group only realized later, after exiting the restaurant, that they had paid S$72 for the dou miao dish.

“‘What the hell?!’ was our reaction when we first saw the bill,” said Kay. “We were surprised and shocked.”

While Kay acknowledges that the group did not ask the price when ordering, they felt the restaurant should have been more transparent with its prices and informed customers of the price before confirming the order.

Vegetable dishes on the Paradise Teochew menu range from S$22 to S$32 and come in only one serving size, Regular.

Vegetable menu from Paradise Teochew’s website.

Restaurant responds

In a statement to mothershipA spokesman for Paradise Group said they “would like to apologize for any misunderstanding that led to this incident.”

The announcer explained that the dish, pea sprouts, was a “seasonal item from the menu.” It was recommended to the customer as pea sprouts are in season right now.

“The pea sprouts are imported from Hong Kong, so the price is slightly higher than the other vegetables featured on the menu,” the spokesman said.

The dish served to the group was a large portion and cost double the price of a regular portion.

“In this case, a regular serving of pea sprouts costs S$36, similar to other vegetable dishes on the menu,” Paradise Group said.

As for the fact that guests weren’t warned about the higher-than-average price, Paradise Group said its SOP is to “always inform customers about the prices of seasonal items.”

“We apologize if this was not clearly communicated,” the spokesman said.

Responding to Paradise Group’s statement, Kay reiterated that they were not informed of pricing prior to ordering.

“I’m sure we wouldn’t have ordered it if we’d been made aware of the prices,” she said, agreeing that if staff remembered to ask customers about the prices of dishes outside of the store, that would be the case Menu to inform to prevent similar incidents in the future.

related story

Top image courtesy of Mothership reader Kay

Share.

Comments are closed.